Welcome to Zenzi Sleep. How can we help you?
You can email and call us. We are here for you 24/7, every day.
FAQ's
How do I choose the right mattress?
The right mattress will depend on your preferred firmness, sleeping position and individual comfort needs. Our product descriptions explain the feel, support and key features of each mattress to help you compare the options. If you are still unsure, please contact our team for guidance.
What mattress sizes are available?
Our mattresses are available in a selection of standard UK sizes, including Single, Small Double, Double, King and Super King. Available sizes may vary between products, so please check the individual product page before ordering.
What should I do if there is a problem with my order?
Please contact our customer service team as soon as possible, providing your order number and details of the issue. If the item is damaged, photographs may also be requested so that our team can investigate and help resolve the matter promptly.
Do your beds come with storage options?
Selected divan bases are available with practical storage options, including drawers and ottoman storage. The options available will depend on the bed and size selected, so please check the individual product page for details.
Do your mattresses need to be turned?
Care instructions vary depending on the mattress. Some mattresses should be turned regularly, while others only need to be rotated from head to foot. Please follow the care instructions supplied with your mattress to maintain its comfort and condition.